Indoor Sales_MAD
Your Benefits
Your Benefits
Continuous Training
Great Team
Flat Hierarchies
Room for Innovation
Events
Quick Decision Processes
Rhenus Air & Ocean S.A.U
28831 San Fernando de Henares
Spain
Sales & Key Account Management
Air & Ocean
Job Description
What you can expect
- Responsible for generating leads and setting new business and retention for assigned clients. Assisting in acquiring, developing and growing customer relationships and profitable revenue over the phone to allow the team to meet or exceed revenue and profit goals.
What you bring
- Make initial phone contact with assigned customers to discuss their needs and introduce our services, quotes opportunities, build and maintain ongoing relationships and increase business with customer over time.
- Customer acquisition by telephone, online calls and or other actions like webinars and online exhibitions.
- Provide excellent customer service to all accounts and timely follow-up to customer’s requests.
- Work closely with Operations to secure new business.
- Constant follow up of all offers.
- Communication with overseas offices to ensure international and customer requirements are met.
- Existing client portfolio development analysis and control of Shipping Cuts (lost clients).
- Autonomous management of customer complaints and incident.
- Work with Outdoor Sales to identify and qualify potential business opportunities.
- Set new business appointments for the Outside Sales within the specified territories and record activity in SUGAR (according to SUGAR SOP).
- Ensures high data quality (SUGAR, Offers).
- Taking part in all sales trainings provided and scheduled by Rhenus A&O.
Business Unit
Air & Ocean
Welcome to Rhenus
Where our journey of growth connects with yours.
We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.
Recruitment Process
Online application
Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.
Application screening
Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.
Selection Process
Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.
Onboarding
With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.